Recover funds faster and save money with flexible billing and revenue cycle management
We’re here to help reduce your administrative load so you can get back to doing what matters—providing top-notch care for your clients. Take advantage of our full-service billing solution and let our specialists do the work for you. Or let us support your transition to billing in-house, offer temporary help, or help you catch up on outstanding claims.
Explore our flexible billing options:
Billing services tailored to your needs
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Get a custom solution
No more round peg, square hole. We won’t try to shoehorn you into a process that wasn’t built for you. Our medical billers are flexible and will work with you to develop a process that works best for your practice.
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Save time and money
Never worry about trying to hire qualified billers or staff turnover again. Being without a biller during situations like extended or medical leave is no longer a concern. We’ve got you covered.
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Stay fully informed
Communication is top priority. Never wonder where your financials stand again! Robust reporting, daily and weekly communications, dashboards, and full transparency keep you in the know and in control.
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Leverage our knowledge
Each of our medical billers have been part of the Celerity family for 10 years or more. They have a deep understanding of mental and behavioral health billing—and they’re fully dedicated to your financial success.
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Work with our team
Your biller is backed by our full billing team to share knowledge and make sure there are no gaps in your process and RCM. You’ll enjoy an abundance of knowledge and full coverage every step of the way.
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Enjoy peace of mind
Take back control of your revenue by always knowing exactly where your finances stand. Our process is built to be as transparent as it is effective, so you can relax knowing that every detail has been carefully managed.
“Celerity has designed a smooth and functional EHR system working from the clinical piece completely through the billing process. The company meets the customizing needs that are specific to our facility and has continued to provide support with quick response time. Often Celerity is ahead of the current trends and ready to respond when new requirements arise. I would recommend Celerity as a top rate company with top notch employees working in their field.”
Executive Management
Addiction Rehabilitation Center
Meadville, PA
Put our in-house team of billing specialists to work recovering funds and saving you money
Let our in-house staff of experienced medical billers do the work for you! Our relentless and effective RCM Billing Service team will recover funds faster while also saving you money. We utilize our integrated Billing Suite module, allowing full transparency, flexibility and a process tailored to your needs.
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Electronic and Paper Processing
We process electronic and paper claims for an expedited submission, processing, and payment resolution cycle. In addition to large funders, we’re happy to work with small case payors and grant and county funders.
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Outstanding Communication
Our team thoroughly communicates the status of claims and any additional needs to process outstanding items. You’ll be notified immediately if any action is needed by the facility for appeals, COBs, and more.
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Daily Resolution
We follow up with insurance companies on your claims daily, using assertive communication to ensure prompt payment.
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Outstanding Claim Resolution
Enjoy the ability to run and view aging reports, at any time with clear up-to-date notes and a list of most recent resubmission dates.
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Full Transparency and Reporting
You have full access to all information and reports so you have a clear picture of receivables, charges, aging, expiring authorizations and more.
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Loss Mitigation
We’ll increase your revenue by identifying and preventing services from “slipping through the cracks” due to incomplete progress notes or documentation.
RCM Safety Net Services for peace of mind so you can focus on your clients
OUR EXPERTS ARE YOUR SAFETY NET
Not all billing office needs are the same, which is why we have options! Don’t need full billing service but considering a transition from another billing service to in-house? Or maybe you just need temporary billing help? Are you looking to catch up on aged, outstanding claims? Our RCM Safety Net service may be the right option for you.
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If you need short term billing assistance due to loss of your biller or an extended leave/ vacation, we can jump in and provide temporary billing for your team.
How this looks depends on your needs! Our SafetyNet team is incredibly flexible and caters this service to exactly what you need to ensure you don’t lose revenue or delay funds during a vulnerable time. We meet with you and develop a plan based on your specific circumstance.
Celerity has longstanding Billing Module clients who utilize this service often, requesting that we pick up their billing while a biller is temporarily out or while they search for their new biller, affording them the time to find the right candidate without worry.
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If your billing team has fallen behind for any reason or in specific areas like posting, aging, submitting claims, and follow-ups, our Safety Net team is available on an hourly basis for any help you may need!
Our clients have utilized this service for multiple reasons such as:
When going through a large audit and requesting payment posting service during that time.
When a biller wasn’t doing their job fully and requested our team to catch up and close the gap.
When needing to mass refile claims due to retroactive payor contract changes
Any other assistance needs related to billing
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Transitioning from a billing service to in-house billing can be a difficult and scary transition. Oftentimes the former billing service can make this process strenuous and not very transparent , which can lead to stress and potential revenue loss or delays during the transition - especially if there is limited billing knowledge in-house.
Our Safety Net team is available to assist during this transition to temporarily take over your billing service as it transitions away from your prior billing service and comes in-house. This process minimizes and interruption in revenue and allows a smooth transition to in-house billing for your team as they are training on the Billing Module system.
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Do you feel like your billing office may not be as efficient as it should be? Do you feel like you have gaps in your process and revenue may be slipping through the cracks? Our Safety Net team can review your processes, team habits and A/R.
Through consultation, our team will provide an assessment and a path forward to increase your billing office efficiency and transparency, streamline processes, identify and close any gaps to help your team maximize revenue.
“PS: Our CARF Survey was VERY successful and the surveyor loved Celerity, it was a virtual survey so we got a chance to highlight everything on a large monitor and Celerity displayed beautifully. We are very proud users!”
CLINICAL DIRECTOR
NY OUTPATIENT TREATMENT CENTER
Frequently Asked Questions
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Our Billing Service runs customized, detailed Aging reports that allow your biller to easily identify unpaid services and identify high priority resubmissions. Custom reports based on the last time that a claim was billed, the date of service, and the payor’s timely filing limits make sure they are capturing all potential revenue prior to the claims exceeding timely filing limitations.
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In addition to aging summary reports, supervisors can view detailed information including the last date billed as well as the biller’s claim rejection and activity notes.
A supervisor can conveniently see each date of service and how frequently rejected claims are being corrected and resubmitted. Additional reports are available, based on your facility needs, to track service volume, revenue fluctuations, timely issues, and more so you are always aware of what is happening within your billing department.
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Whether your facility is unfamiliar with insurance billing or if your facility does not bill “in-house,” our Billing Services will help bridge the gap.
Utilizing Celerity’s team of skilled Billing Specialists brings you peace of mind and transparency and, most importantly, revenue. Your facility has full access to all records and reports, biller’s notes, client accounts and claims within the system which makes it a very transparent process.
Experience, unparalleled communication, and aggressive claims follow up will allow your office to thrive without all the overhead and worry.