"I want to take a moment to thank you. We have been so worried about our transition in billing that it is difficult to describe without sounding quite dramatic. You have worked diligently to help us understand more about this difficult transition and this has provided reassurance. You have been consistently available and helpful in small and large ways. The news that you are moving so rapidly toward full readiness for assuming the responsibility of our billing has been encouraging. As we move forward together, we are grateful for your diligence and prompt responses to our needs.”
Kay E. Jackson, Ph. D
Shiloh Consulting LLC
"I just wanted to let you know that the revenue and results that our facility has experienced from your Billing Services team have been tremendous! So far, you have recovered $200K that we never thought we would be able to recover from our last billing service company and it has saved us financially! Your rep, Marisa, has been accessible , thorough and aggressive in reconciling our recovery accounts as well as our current billing and we can’t thank you enough for what you have done for our facility. Kudos to Celerity and your Billing Service team- you have accomplished all that you have promised and more!"
Director of Operations
Sober Living Outpatient, FL
"On behalf of the clinical team at SAFE, I would like to take this opportunity to express our gratitude for the exemplary customer service we receive from one of your support staff, Kristen Lloyd. On numerous occasions we have needed to have a problem in Celerity rectified , and on each occasion she has responded quickly, effectively and with a very positive attitude. I trust that this message will find its way to her personnel file and that the powers that be will see fit to reward her appropriately and expeditiously."
Roy V. Tellis CASAC-G, CTC , RC
The Safe Foundation
"I just wanted to let you know that we had our Joint Commission survey last week and our Surveyor was VERY impressed with the Celerity system."
Naomi L. Ochsendorf, BS, LADC
Adolescent Treatment Center of Winnebago
"I just wanted to take a minute to thank all of the celerity staff for their excellent work over the past two weeks as we went live. We called and emailed in panics and you guys always had a calm well thought out answer or solution. Thank you for your time."
Eric Spronz, PhR, RN, CASAC
The Kenneth Peters Center for Recovery
"I know I and my staff have thrown a lot at you all and you rose to the challenge and I am grateful. There was nothing you did not address with us and really is overall a big success."
YMCA of Long Island