About Celerity
About Celerity
Our Team
News & Announcements

A CASE STUDY: Three Treatment Providers Share their EMR Experiences and Results after Implementing CAM

Founded in 2005, Celerity's mission is helping Chemical Dependency and Mental Health providers provide Industry Leading Tools and low cost EMR Solutions that enable Clinicians and Service Providers to improve and enhance the level and results of care provided to inpatient, outpatient and residential Clients… impacting, changing and saving lives!

Celerity provides a "from the beginning through resolution" set of tools and solutions that comply with HIPAA, JCAHO, CARF and State Agency Regulations. From the first interaction of the Client and Clinician, CAM standardizes and simplifies the initial intake process, the Client’s Medical Records, the monitoring and movement and progress of a Client through organization, the treatment history, and provides fully integrated diagnostic and treatment tools.

Client Case Studies:
Read on to see how three Celerity clients of varying size determined that CAM was the best solution to improve efficiency, compliance, increase staff morale and reduce expenses. Find out what their experiences and results have been since implementing CAM…

Options Treatment Program (Wisconsin)

Contact Names:
Jim Webb, CSAC, ICS / Co-Director /CEO
Stacy Webb, RN, CSAC. ICS / Co-Director / President

Number of Locations: 8
Services Provided: Mental Health, Behavioral Health, Chemical Dependency - Outpatient
Number of Users: 55
Date CAM was Implemented: June 2010

"Options spent 18 months researching EMR vendors being careful to consider a number of factors before selecting CAM from Celerity. We considered Addiction/Mental Health specific, clinical record and billing system all-in-one, company background and the unique relationship centered approach that Celerity provided. Many vendors did not fully understand behavioral health medicine and were more physician based. We also appreciated the fact that Celerity would be customizing the application according to our specific needs. The "deal maker" was when Peter Labaki, President, and Jonathan Strange, Clinical Director, personally came to visit us at our clinic to meet us.

The clinical aspect of Celerity's CAM has realized significant time savings for our clinicians for Initial Evaluations, Progress Notes/Group Notes, and Treatment Planning. Clinicians report that CAM has reduced their paperwork by 50%, allowing more time for patient appointments.

We have already experienced a reduction in paper, file storage, etc. We anticipate a cost savings in the reduction of hiring future clerical staff. The percentage of reduction at this time is 25%, and we anticipate further reduction once completely paperless.

One of the main benefits of CAM has been the reduced stress level for our clinicians. Morale appears higher, energy level of staff is better, and the overall consensus from clinicians is to never utilize paper charts again! Our real ROI benefit will come with our organization not having to hire more support and billing staff for our clinicians. At this point in time, we do not anticipate staff cut backs, but do anticipate staff realignment into other positions. As clinicians become more familiar with the system as a whole, we anticipate even more productivity.

Having a live Celerity help desk for CAM questions has been very appreciative. We have utilized other programs where there was not a live support staff and it makes it difficult when issues arise.

Celerity is completely clinician driven, which is wonderful, as we all know clinician time is valuable, and better spent with clients than having to do paperwork. Celerity was able to streamline much of the redundant paperwork we had, improve efficiencies, and built a product that fit the exact need of Options Treatment Program."

Syracuse Behavioral Healthcare (New York)

Contact Name: Kathleen Gaffney-Babb, Vice President
Number of Locations: 2
Services Provided: Chemical Dependency –Inpatient, Outpatient, Residential
Number of Users: 130
Date CAM was Implemented: 2008

"At Syracuse Behavioral Health [SBH] we considered many factors such as price, ability to customize the program for our needs and the willingness to work with our agency staff, before selecting CAM from Celerity.

CAM has saved us costs specifically with labor, time and supplies (paper) and we will, as time progresses, be able to quote specific figures. CAM has allowed us to realize an appreciable reduction in paperwork charting time of 20-30%. CAM has also realized a savings with increased efficiencies in time, fewer charting hours, reduction in auditing preparation and the ability to service more clients estimated at 20% overall. We consider the most significant benefits that CAM has provided to our practice to be better regulatory compliance and documentation efficiency.

CAM was designed by clinicians for clinicians and the Celerity team has been wonderful to deal with."

YMCA of Long Island (New York)

Contact Name: Stacey Spata, LCSW
Services Provided: Chemical Dependency - Outpatient
Number of Locations: 3
Number of Users: 20
Date CAM was Implemented: March 2009

"We were committed to making this transition a positive one and the staff at Celerity worked tirelessly to get us on board utilizing all aspects of CAM within the clinical chart and scheduler modules. We have not looked back since! We now maintain all records on the computer and do not print charts unnecessarily.

We expended a substantial amount of money several years prior to selecting CAM on a computer EMR system. It was highly recommended by several agencies and the state. It turned out to be a program built for us by a psychiatrist dealing with mental illness. We were not able to tailor this program to our needs and found it very cumbersome. We finally decided to try a new program but this time we knew what we wanted; Flexibility, Reliability, Ease of Use, Substance Abuse Focused, Affordable, and the Ability to be modified to our needs. Celerity’s CAM was the only one outside of building our own program that was able to give us exactly what we wanted.

We estimate that implementing CAM has saved us an estimated $10,000 annually in office expenses without even considering the time savings factor. Although the staff is not yet willing to comment on the percentage of time reduction in charting, I am seeing it with their ability to be more time productive. Reduced time required for case notes, and paperwork allows for more training and regular communication with mandating agencies. Realizing more clinical supervision and less administrative supervision is a direct result of implementing CAM. CAM has simplified procedures for the counselors to do their work and spend more time with the patients rather than spending time fixing their paperwork. As we know this field is more about the documentation than the actual interactions with the patients. We have been able to change that with the CAM system. We are now able to then spend more time using and learning about our skills rather than if a date and time is documented correctly with the proper signature and credentials.

CAM has also allowed us to realize a better retention rate and we are able to engage the patient more. Our business is not as cut and dry as percentages. However being able to take more time to engage a patient and build their trust they are more apt to stay and utilize our services. We are less about the paperwork and more about patient care and in the end that benefits the patients and helps them on the journey to recovery.

In customizing CAM for our needs, Celerity worked with our technical support team making CAM ready for any future audit. We were then able to easily go through an audit and receive the highest of marks. The auditors were having difficulty finding errors and commended us on our work. That is the best return on investment we could have hoped for.

CAM has made it easier on the supervisors and staff to make sure that all the proper paperwork is complete and therefore allowing us to perform so well on our audit. We have been able to change the environment from a relationship with the documentation of a patient to the relationship with the patient, which then leads to a more professional and valuable service provided.

One of the key successes realized by CAM is that it is tailored and made for our needs as a substance abuse agency. There are so few programs out there if any, that are for substance abuse agencies. It allowed us to have exactly what we needed."

SUMMARY:

Based upon the three case study testimonials quoted, CAM from Celerity, should be your EMR of choice and will effectively allow your Chemical Dependency and/or Mental Health facility to move forward with all of the best practices and efficiencies, realizing significant cost savings while improving client-patient care results.

CAM is…
  • Clinical Expertise
  • Customized to your specific requirements
  • Competitively Priced
  • Live Help Desk Supported
  • Progressive Management for your practice
  • Service Excellence
  • Web Based
  • The Low Cost EMR Solution

CAM is more than just EMR/EHR software… it's your solution. No matter what point in the EMR selection process you are in, please contact us today to learn more about CAM and to schedule a free, no obligation live web demonstration for your team to see the benefits first-hand!.

Telephone: 888.461.0226 Ext. 3
Email: recovery@celerityllc.net
Website: www.celerityllc.net

Celerity's CAM… More than just EMR software, It's YOUR solution!



< Back to News & Announcements